Effective date: June 9, 2026
Thank you for supporting Pepper Lu Design. This policy explains how refunds work for digital products purchased at pepperludesign.com.
All sales are final
Our guides are digital products that are delivered instantly by download and email after purchase. Because you receive immediate access to the full file, all sales are final and purchases are non-refundable.
By completing your purchase, you acknowledge that you are buying a digital product with instant access, and you agree that no refund, return, or cancellation is available once the product has been delivered.
Trouble accessing your guide?
If you have any trouble downloading or opening your file, please email contact@pepperludesign.com from the address you used at checkout, and I’ll make sure you receive your copy. I want every reader to be able to access what they paid for.
Questions
For anything related to your order, reach out any time at contact@pepperludesign.com.